Product condition matters

Return and Exchange Policy

Return eligibility is determined by the product-specific return policy saved with the order item, product condition, category restrictions and the reason for return.

Before ordering

Verify model number, part code, connector layout, voltage, dimensions and compatibility. Contact PCBWorld before purchase when identification is uncertain.

Eligible requests

A return or exchange may be considered for an incorrect item, transit damage, verified defect or another reason allowed by the saved product policy. Evidence and the original invoice may be required.

Non-returnable conditions

Installed, modified, soldered, burnt, physically damaged, tampered, incomplete or incorrectly handled electrical and electronic parts may be ineligible. Consumables and model-specific parts may also have restrictions.

Refunds

Approved refunds are recorded against the original order and payment method where practical. Shipping or handling deductions may apply when permitted by the saved policy and communicated reason.

Repair services

Repair payments, inspection charges, consumed parts and completed technical work are not product returns. Repair warranty claims are handled using the repair job and warranty dates.

How to request help

Use the contact page with the order number, SKU, reason and supporting images.