Frequently asked questions

You can search PCBWorld using the part name, appliance model, SKU, barcode, brand or part code. If you are unsure, share a clear photo and appliance details with our support team.

Check the appliance brand, model number, part number and specifications shown on the product page. For additional confirmation, contact PCBWorld before placing the order.

Yes. PCBWorld allows you to search available spare parts using product name, SKU, barcode, model number or part code.

Contact PCBWorld support with your appliance brand, model number, required part details and a clear photograph. Our team will help you identify the appropriate part when available.

Yes. PCBWorld provides PCB and appliance repair services. You can submit a repair request online and follow the repair process from diagnosis through completion.

Open the PCB Repair page, enter your contact and appliance details, select the relevant service, describe the problem and upload clear photos where required. Submit the form to generate your repair request.

Registration may be optional for supported public or walk-in repair requests. Keep your generated repair or job number and the same mobile number or email for future tracking.

Where an estimate is required, PCBWorld can record the diagnosis and estimated repair charges before proceeding. You can review the available estimate information before approval.

Use the Track Repair option and enter your repair or job number along with the registered contact information. The system will display the latest available repair status.

Yes. Repair status can be updated through stages such as submission, diagnosis, estimate, approval, repair, payment and dispatch depending on the job workflow.

Use the Track Order option available on PCBWorld. Enter the requested order information to view the latest order, shipment or delivery status available in the system.

Delivery time depends on product availability, destination, courier service and dispatch time. Tracking details are provided when they become available for the shipment.

After an order is dispatched, the available courier name, AWB or tracking information can be linked to your order so that you can monitor delivery progress.

Available payment methods may vary by order or service. The payment options shown during checkout or the repair payment process should be used to complete the transaction securely.

Yes. PCBWorld supports role-based pricing. Applicable prices can vary for customers, dealers, retailers and technicians according to configured pricing rules.

Use the applicable registration option on PCBWorld and provide the requested information. Some account types may require verification or approval before all related features become available.

Contact PCBWorld support with your order details, appliance model and clear photos of the received item. Our team will review the issue and guide you according to the applicable support, return or replacement policy.

Contact PCBWorld as soon as possible with your order number and clear photos or videos showing the condition of the package and product. The support team will review the case and provide the applicable resolution.

Warranty coverage depends on the specific product or repair service. Any applicable warranty details, terms or duration should be checked on the relevant order, product or repair information.

You can use the Contact page or the available PCBWorld support contact details for assistance with products, compatibility, orders, payments, repair requests or account-related questions.